The major problem faced in the earnings screen
Drivers' frequent use of the earnings section indicates a desire to track their pay
Missed Opportunity
We can improve driver satisfaction and trust by redesigning how earnings information is presented.
Focus on Clarity
The information architecture and presentation within the earnings section likely need improvement.
Scope of Improvement
By revamping the earnings section, we can improve driver understanding of their pay, reducing confusion and frustration. This will ultimately lead to increased trust and loyalty.
How does the current design look within the app?
Let's check out the new design!
User testing
After prototyping the user flow and gathering feedback on the redesigned screen, we identified the following observations: